Managed Service Providers by definition is an oxymoron. There are many providers in the IT market that claim they offer the services but how many do? At ShowTech Solutions, we stand behind our Managed Service Platform, with proven process driven actions that lead to proactive solutions.
- Health Monitoring – No matter the time or the day, ShowTech Solutions has your back. We monitor and maintain your vital IT systems around the clock.
- Support Options – If an employee has an issue, we can be contacted via telephone, email, and our website support portals
- Reporting – ShowTech Solutions maintains constant contact with our clients through our bi-monthly status updates, or end of month reporting, or our quarterly on-site face – to –face meetings. You are always in the “Know”.
- Uptime not Downtime – We understand that you will experience some downtime with your IT services. Through various proactive measures, we virtually eliminate the downtime. However, when downtime happens, we pride ourselves on being able to restore your services as quickly as possible.