Florida IT Support Experts
ShowTech Solutions has been serving the Florida area since 2010, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. It’s always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.
ShowTech Solutions’ Managed Service Plan ensures:
Proactive Care
Dedication to the prevention of data loss and other business technology disasters before they happen
Round the Clock Maintenance
Live Help Desk Support
Are You Having A Technology Emergency?
We are always looking for talented new people to join our team!
Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.
IT Services Done Differently
We are always looking for talented new people to join our team!
Hello, my name is Cary Showalter, CEO of ShowTech Solutions. We’ve been serving the Florida area since 2010. As a business owner, I feel a lot of similar pain points as you. Just like you, I know how much of a hassle it can be dealing with IT troubles. It’s expensive, it’s time consuming, and it’s downright frustrating. You pay your employees to work, but if their workstations aren’t working or the server is unreachable, they can’t do their jobs.
Is your IT provider causing you headaches?
Does it seem like they are constantly chasing the same problems while your users still can’t get to their work? Did you know that most of the day-to-day IT issues you experience can be resolved with just a little proactive maintenance?
IT Support doesn’t need to be expensive or frustrating. That’s why it is my personal goal to change the way you think about IT, and here’s how:
I will give you 2 free remote support hours of our ShowTech One service to show you that there is a better way to solve those day-to-day issues that plague businesses everywhere of all sizes. If you don’t have an issue for us to solve right away, that’s fine; use your 2 free hours to have us run a full remote audit on your network infrastructure and map out any weak points, finding issues before they even occur. That’s the ShowTech Solutions Difference; proactive maintenance to prevent downtime. We don’t wait around for things to break; we keep your business up and running all day, every day. Why experience a loss in productivity or get slammed with high computer repair bills? We want you to expand and grow.
People ask me, “Aren’t you worried about businesses taking advantage of this free service?” I’ll admit, it happens, although rarely. Most business owners are honest people who are frustrated with their current IT. They just want someone they can trust to maintain their infrastructure so they can focus on what’s really important; driving their business forward. I love seeing my clients succeed, hearing that their profits have gone up and their expenses have gone down. As my clients grow, my business grows along with them. It is in my company’s best interest to provide the best service possible.
I urge you to take advantage of our service, and you’ll see that I’m right; we’re the best at what we do, and our level of service is top-notch. We’ve worked hard to lay out the best practices, train our talented team and provide them with the best tools in the industry. I want to give you a chance to experience it before you risk your money on a whole new IT company. Once you’ve tried it and love it, we’ll take great pleasure in welcoming you to the ShowTech Solutions family as another one of our happy, loyal, long-term clients.
Have a fantastic day,
Cary Showalter
Popular Services
Managed Services
Remote Maintenance & Network Monitoring
24/7 Help Desk
vCIO
Remote Workforce Solutions
Spam Protection
Hosted Microsoft Exchange
Microsoft Azure
Disaster Recovery
Virtualized Desktop Solutions
IT Industry Secrets
ShowTech One VS. Other IT Companies
Shhh, don’t tell anyone we told you!
The Pay-By-The-Hour Computer Company
These on-site technicians are expensive, and the company they work for often has expectations for the amount of billable time their employees need to have. It is a pretty standard practice for the technician to manage their own time to an extent, and they are responsible for producing their own billing and that is reflected in their pay. In a situation like this, the tech wants to complete the task and move on to the next client to rack up enough billable hours to make their boss happy. This leaves them in a position where they simply don’t have the time to resolve other issues or run maintenance on systems to minimize downtime and ensure that your entire infrastructure is running smoothly.
There’s no reason to show anyone in your organization how to resolve even a simple problem (rebooting a router for example) because that means one less billable call in the future. Plus, answering questions and checking into other issues might cut into the other billable visits that tech has that day. This method works well enough for residential users with computer troubles, but let’s be serious, you are trying to run a business.
In the end, you end up paying for the technician to come out, along with the employee(s) who couldn’t work due to the issue.
The “Preventative” Maintenance Computer Company
Unfortunately, the tech usually doesn’t have the flexibility to go over the allotted time, especially without getting approval to bill you. The real kicker is that if the tech finishes the tasks early, they are often instructed to just find other things to do to fill the block of time, or even worse, just move on to the next client. You’ll still pay whether you get your hour or if it only takes the tech 15 minutes.
Tech support companies love this model because it gives them guaranteed billable hours and they take no risk because if you need more help, they simply add more hours to your bill.
Then, there’s OUR way, with ShowTech One!
We take the best aspects of hourly support and the best aspects of preventative maintenance, add a live help desk that anyone in your company can call anytime without an extra fee, and bundle it all together into an easy-to-budget flat rate. To keep our costs low and our clients happy, we’ve spent a lot of time and money investing in an infrastructure that can automatically monitor your servers and workstations, detecting problems before they cause you downtime.
The flat rate includes security patches, updates for your virus protection, and much more. And, so you can sleep soundly at night, we offer all of this 24 hours a day, 7 days a week. We can even include unlimited on-site support visits! Get proactive and save time, money, and stress with ShowTech One!
Clients come first with Showtech Solutions!
Mt. Pleasant, IA
Tampa, FL
I HIGHLY recommend Showtech Solutions!
They have provided fast and excellent customer service for all of our computer and IT needs. They make certain that each and every issue we have faced has been resolved, and have gone above and beyond by even contacting days after the service order is complete to make sure that there are no further problems. I couldn’t be any happier with this company!
Tampa, FL
Tampa, FL
We’d like to thank you for taking your time to refer us to someone you know. We value your business and appreciate your confidence.